How we save you time and money

We employ a unique approach to records retrieval which saves the requestor time and money. How do we do it? We negotiate directly with hospitals to obtain itemized statements at a minimal cost, often for free, which ultimately forces third-party retrieval companies to discount the medical records portion of your request (since now, they aren't charging you to retrieve itemized statements). Once we receive the itemized statements from the hospital and the discounted records from the third-party retrieval company, we compile everything and send it back to you for a discounted price.

Most hospitals and retrieval companies often target law firms and insurance companies differently than individuals, charging them higher fees. They do this because they understand that law firms and insurance companies need medical records for their cases and claims, effectively forcing them to pay inflated invoices. By processing medical retrievals through us, law firms and insurance companies can avoid these excessive surcharges.

Some hospitals and retrieval companies openly list their charges on their HIPAA forms (see below). 

We streamline all medical records requests directly by email, making the process hassle-free for you.  Doing this eliminates the hassle of filling out information on various portals, researching fax numbers and emails, and sending faxes or emails to numerous numbers and addresses. It keeps everything organized and helps you save time on making requests. Once you send us your HIPAA form, we handle everything else—from contacting the hospitals, entering patient information on requestor portals to reviewing the records to ensure accuracy. This saves you time and eliminates frustration. 

Many medical records retrieval companies require upfront search fees before submitting a request even if they come up empty handed. We don't do this.  We prioritize locating the records you need and verifying their accuracy before sending you an invoice. This could save you thousands in unnecessary search fees each year.

We facilitate convenient medical records retrieval by leveraging established partnerships with most major networks and facilities in the Southwest and Mid-Ohio regions. We not only collaborate with major networks, but also with their affiliated physician networks, providing access to hundreds of facilities. You can view our list of hospitals and networks we work with as well as download corresponding HIPAA forms by clicking the "Downloadable forms" tab at the top of the page.